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In this week's column on KelownaNow.com, Rick Maddison (a.k.a. Sales Ninja) visits Raymond James to find out what you can do to ease customer concerns about price and how to respond to "This is too expensive!"
Rick Maddison of the Sales Ninja Academy takes you behind the doors of Kelowna's top retail outlets where he investigates some of the trends in consumer behaviour. No sales associates were harmed during the making of this column, and it is both gluten-free and lacking any meaningful content. That’s a promise.
Sales Ninja teaches the deadly art of retail sales, persuasion, and customer service to individuals and sales teams in fun three-minute videos on Sales Ninja Academy.
Hal Spelliscy is a Portfolio Manager with Raymond James Ltd. Raymond James Ltd. is a member of the Canadian Investor Protection Fund.
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